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Q1.

How long have you used [ENTER PRODUCT/SERVICE NAME]?

Q2.

How often do you use [PRODUCT/SERVICE]?

Q3.

How satisfied are you with [PRODUCT/SERVICE] when considering the following items?

Very satisfied

Somewhat satisfied

Not sure

Dissatisfied

Very dissatisfied

N/A

Product/service

Purchase

Ease of use

Performance

Warranty/service

Repeat purchase experience

Q4.

Overall, how satisfied are you with [PRODUCT/SERVICE]?

Q5.

How likely are you to use/purchase [PRODUCT/SERVICE] again?

Q6.

Would you recommend [PRODUCT OR SERVICE] to others?

Q7.

What recommendations would you offer for improving [PRODUCT/SERVICE]?

Thank you for your time.

Created by KeyPoint survey software