Patients' Experiences of Toenail Surgery
We are continually trying to improve the quality of the service we provide. To do this, we need to know what you thought about your recent surgery. We hope you are able to help us by completing your questionnaire. The information you provide will be treated in the strictest confidence.
Year < TYPE THE YEAR HERE>
Q1
Q1. Please indicate which age group you are in:
Under 20
21 - 35
36 - 50
51 - 65
65 - 70
OVER 75
Q2
Before attending the Pediatric Clinic was your toenail problem operated on by anyone else?
Yes
No
Q3
If yes, by whom?
GP
Chiropodist
Orthopaedic dept
General surgery dept
Other
Q4
After your GP referred you to the Pediatric Clinic, how long did you wait to be seen?
2 - 4 weeks
4 - 6 weeks
6 - 8 weeks
8 -10 weeks
10 -12 weeks
More than 12 weeks
Q5
At the Pediatric Clinic how many toes did you have treated?
Please specify the number in the space provided below.
Q6
Was this on:
One foot
Both feet
Q7
What did you have done?
Whole nail removed
Sides of nail removed
Q8
Was a chemical (phenol) put on your toe to stop the nail(s) from growing back?
Don't know
Q9
This is about the information you were provided with.
Were you told verbally about the procedure?
If YES, were you told in a way that you could clearly understand?
Were you given any written information about the procedure?
Q10
How much pain did you have after the procedure? ( please tick one box only)
None
Mild
Moderate
Severe
Intolerable
Q11
How long did the pain last? ( please tick only one box)
Only during the procedure
24 hours
48 hours
3 days
7 days
14 days
Longer than 14 days
Q12
Did you have to take any pain relief because of the pain?
Q13
If YES, what did you take?
Q14
How long did you take this medication for? (number of days)
Q15
How long did it take for your toe(s) to heal?
Q16
Do you think that the post-operative information that you were given was adequate?
Q17
If NO, what do you think you should have been told?
Q18
Do you think the post operative care that you were given was adequate?
Q19
If NO, what do you think you should have been offered?
Q20
Dressing Information
Did you need to buy any more dressings once you got home?
If you did have to buy more dressings, did you experience difficulty in finding them?
Do you think it would be better if you were given a prescription for the correct type of dressings?
Do you think it would be better if you were provided with a pack of dressings to take home with you?
Q21
Please use this space to comment further on dressings:
Q22
After your routine follow up visit, did you have to telephone or visit the Clinic again?
Q23
If yes, did you?
Have further re-dressings?
Attend your doctor for antibiotic treatment?
Have the same problem re-operated upon?
Q24
Did you think that the way the Pediatrist who dealt with you was:
Very helpful
Fairly Helpful
Helpful
Unhelpful
Very Unhelpful
Q25
How satisfied were you with the service?
Happy
Satisfied
Not sure
Dissatisfied
Unhappy