Project Outsourcing Survey
Introduction text
Q1.
Overall, I am very satisfied with the way (Company) performed (is performing) on this project.
Q2.
Please respond to the following statements by choosing an appropriate reply from the five options.
(Company) understands what I want to accomplish with this project
(Company) understands my industry (e.g. financial services, insurance, marketing development)
(Company) has demonstrated the right mix of skills to effectively complete the project
(Company) staff act in my best interest
Overall, I am satisfied with the (Company) staff
Q3.
What would be your top reason for being very satisfied with (Company) staff?
Q4.
The (Company) account manager is knowledgeable and professional
I feel I have a good personal relationship with the (Company) account manager
The (Company) account manager is making a positive contribution to my business
The (Company) account manager responds to my enquiries in a timely manner
Overall, I am very satisfied with the (Company) account manager
Q5.
What would be your top reason for being very satisfied with (Company) account manager?
Q6.
Compared to how you felt about (Company) before this project, what would you now say is the likelihood of initiating another project with (Company)?
Q7.
Considering the overall value of the project you paid for, was it: