Returns no.
Invoice no.
Invoice date
Rep no.
RETURNS FORM
Date
Status
Telephone call received
Product returned
Contact name
Invoice address
Organisation
Tel no
Fax no
Product Family
Product1
Product11
Product2
Product12
Product3
Product13
Product4
Product14
Product5
Product15
Product6
Product16
Product7
Product17
Product8
Product18
Product9
Product19
Product10
Product20
Platform details
Reasons for Return
Approval copy not required
Wrong goods supplied
Duplication of order
Suspected bug
Ordered in error
Incorrect charge
Lost in transit
Faulty goods
Received damaged
Not stated
Reasons why not Suitable
No current need
Difficulty with using software
No forseeable need
Has a requirement for training
Budget constraint at present
More information required
No foreseeable budget
Doesn't meet support requirements
No time to evaluate it
Not suitable
Other
Action Required
Put through for credit
Credit passed to rep
Follow up by rep
Action taken
Credited
Product sent back to customer
Pending feedback from other department