Web & Email Features & Benefits

Easy to use.

• Easily design great looking web and email surveys that your respondents will want to complete.
  
  
• Powerful email and web wizards enable you to quickly set-up your survey.
  
  
• Easily produce accessible web surveys to assist respondents with disabilities, as well as 'Triple-A' compliant surveys as specified by W3C.
  
  
• A simple two-button process allows you to download your web and email survey responses and load them into your response database.
  
  
• At the click of a button you can preview the survey you have designed.

Manage the survey process.

• A survey management facility lists and summarises your recent surveys and provides a simple way to monitor overall response rates.
  
  

• Pre-populate web surveys and use responses to automatically update the KeyPoint address book.
  
  
• Create different versions of the same survey. This enables you to carry out paper-based, telephone (CATI), personal interview (CAPI), web or email surveys at the same time, and analyse them together.
  
  
• The invitation wizard and survey tracker will help ensure you involve the people you want in your survey and you can easily identify and chase those who have not responded.
  

  

  
  

High quality presentation. 

• KeyPoint ensures that your web surveys maintain their design, layout, validation and routing when they are placed on the web.
  
  
• Your web surveys can be viewed using any of the popular browsers running on a wide range of platforms, without compromising the design.
  
  
• Respondents can partially complete their survey and then return to it at a more convenient time, thus increasing response rates.