KeyPoint
Discover the simplicity of surveys. KeyPoint gives you everything you need to control the survey process.Read more
What our customers are saying
Our customers depend on us to provide reliable survey software and exceptional customer service. We do our best to meet and exceed their high standards. Here's what some of our customers say about KeyPoint.
Patient Satisfaction Surveys
Easy-to-use
software...
"The software is
very quick to understand and easy-to-use.KeyPoint enables the Trust
to quickly produce its own surveys for both internal and external use.
Data analysis is very easy and being able to include free text comments
is a real bonus. The software is very quick to understand and
easy-to-use. The technical support is superb and the company as a whole
are great to deal with, very professional and understanding of the
nature of our business."
Ann Kelsey, Patient &
Public Engagement Manager, Doncaster
PCT
KeyPoint ticked all the boxes...
"I wanted a sound audit and survey solution, KeyPoint ticked all the boxes. We use it for our patient experience surveys, audits and consultations. This will be the main drive for patient experience."
Aaron Lasky, Quality Assurance Manager, North East Essex PCT
"I wanted a sound audit and survey solution, KeyPoint ticked all the boxes. We use it for our patient experience surveys, audits and consultations. This will be the main drive for patient experience."
Aaron Lasky, Quality Assurance Manager, North East Essex PCT
Student Surveys
It exceeded our hopes...
"Using KeyPoint opens up a whole variety of areas where we can become far more responsive to our students, their families and our local community. It has exceeded our hopes in terms of the quality of work that it can do."
Keith Norman, Deputy Head Teacher, Shoeburyness High School
"Using KeyPoint opens up a whole variety of areas where we can become far more responsive to our students, their families and our local community. It has exceeded our hopes in terms of the quality of work that it can do."
Keith Norman, Deputy Head Teacher, Shoeburyness High School
Excellent support...
"KeyPoint does exactly what it says on the box. The integration with other packages is good and the support is excellent."
Allan Ramsey, Training and Development Executive, Dundee College
"KeyPoint does exactly what it says on the box. The integration with other packages is good and the support is excellent."
Allan Ramsey, Training and Development Executive, Dundee College
An invaluable service...
"Keypoint is very easy to use; it provides the college with an invaluable service that enables us to be more responsive to our learners in a very effective and constructive manner."
Debbie Hodges, Quality Office, Filton College
"Keypoint is very easy to use; it provides the college with an invaluable service that enables us to be more responsive to our learners in a very effective and constructive manner."
Debbie Hodges, Quality Office, Filton College
Pubic Sector Surveys
Easy for non-experts to produce
good surveys...
"KeyPoint is a very useful, effective tool for producing good-looking, accessible survey forms with built-in analysis. It makes it easy for non-experts to produce good surveys using standard templates and standard questions that can be controlled corporately."
Pat Simpson, Communications & E-Government Manager, Cherwell District Council
"KeyPoint is a very useful, effective tool for producing good-looking, accessible survey forms with built-in analysis. It makes it easy for non-experts to produce good surveys using standard templates and standard questions that can be controlled corporately."
Pat Simpson, Communications & E-Government Manager, Cherwell District Council
KeyPoint totally transforms the
way we collate and evaluate data...
"KeyPoint is an excellent piece of software that totally transforms the way we collate and evaluate data. What was a fairly lengthy and time consuming job is now a relatively short and simple process thanks to KeyPoint."
Stephen Mcllveen, Sefton Council
"KeyPoint is an excellent piece of software that totally transforms the way we collate and evaluate data. What was a fairly lengthy and time consuming job is now a relatively short and simple process thanks to KeyPoint."
Stephen Mcllveen, Sefton Council
We can now control every aspect of
the survey process...
"KeyPoint has allowed the Road Safety Unit to develop generic survey questions, which can be adapted for specific audiences. This means we can now control every aspect of the survey process."
Wendy Jackson, Road Safety Unit, Dudley Metropolitan Borough Council
"KeyPoint has allowed the Road Safety Unit to develop generic survey questions, which can be adapted for specific audiences. This means we can now control every aspect of the survey process."
Wendy Jackson, Road Safety Unit, Dudley Metropolitan Borough Council
We had our best response rate
ever...!
"A very useful tool for carrying out effective consultation exercises... we had our best response rate ever!"
Jane Scarborough, Performance & Innovation Officer, Hart District Council
"A very useful tool for carrying out effective consultation exercises... we had our best response rate ever!"
Jane Scarborough, Performance & Innovation Officer, Hart District Council
Tenant Satisfaction Surveys
We now know how
satisfied our tenants are...
"With results from tenants we can now control every aspect of the survey process. The Association now knows how satisfied its tenants are and will be able to track any changes over forthcoming years."
John Dawes, Rhondda Housing Association
"With results from tenants we can now control every aspect of the survey process. The Association now knows how satisfied its tenants are and will be able to track any changes over forthcoming years."
John Dawes, Rhondda Housing Association
A good value for money product...
"We have found KeyPoint easy to set-up and use. We especially like the easy production of questionnaires and the straightforward extraction of results. A good value for money product."
Nevil Osbourne, Director, Keniston Housing Association
"We have found KeyPoint easy to set-up and use. We especially like the easy production of questionnaires and the straightforward extraction of results. A good value for money product."
Nevil Osbourne, Director, Keniston Housing Association
KeyPoint is a user-friendly
software package...
"KeyPoint is a user-friendly software package that us enabled us to conduct effective tenant satisfaction surveys at good value for money."
Susan Page, Resident Involvement Assistant, Dominion Housing Group Ltd
"KeyPoint is a user-friendly software package that us enabled us to conduct effective tenant satisfaction surveys at good value for money."
Susan Page, Resident Involvement Assistant, Dominion Housing Group Ltd
You only need one piece of
software...
"The big plus for using KeyPoint is that you only need one piece of software to design the survey, record and collate the data, and produce comprehensive reports and graphs."
Hazel Egan, Suffolk Housing Society
"The big plus for using KeyPoint is that you only need one piece of software to design the survey, record and collate the data, and produce comprehensive reports and graphs."
Hazel Egan, Suffolk Housing Society
Controls and manages the collated
data...
"KeyPoint successfully controls and manages the collated data which in turn allows me to concentrate on producing interesting and meaningful reports."
Arfon Hughes, Gwynedd Rural Housing Enabler
"KeyPoint successfully controls and manages the collated data which in turn allows me to concentrate on producing interesting and meaningful reports."
Arfon Hughes, Gwynedd Rural Housing Enabler
It's a real godsend...!
"KeyPoint has made my life a lot easier. The ease with which I can create and manage surveys and not have to worry about the analysis and presentation once collated is a real godsend! All in all it's invaluable to my job!"
Alison Swinbank, Nottingham Community Housing Association
"KeyPoint has made my life a lot easier. The ease with which I can create and manage surveys and not have to worry about the analysis and presentation once collated is a real godsend! All in all it's invaluable to my job!"
Alison Swinbank, Nottingham Community Housing Association
Customer Satisfaction Surveys
An invaluable tool...
"I have found KeyPoint to be an invaluable tool to help me achieve the results that are required by today's modern law firms. KeyPoint has enabled us to measure clients' feedback when we host external events. This helps us to continually improve as a successful, growing business."
Rowland Waddington, Quality Manager, Lanyon Bowdler Solicitors
"I have found KeyPoint to be an invaluable tool to help me achieve the results that are required by today's modern law firms. KeyPoint has enabled us to measure clients' feedback when we host external events. This helps us to continually improve as a successful, growing business."
Rowland Waddington, Quality Manager, Lanyon Bowdler Solicitors
Intuitive interface...
"KeyPoint was the obvious choice for SurveyDigital. Its interface is intuitive and its cost is within reach of a small company, yet the product's scope addresses a wide variety of needs and has the capacity for large scale-surveys."
Nick Evans, SurveyDigital
"KeyPoint was the obvious choice for SurveyDigital. Its interface is intuitive and its cost is within reach of a small company, yet the product's scope addresses a wide variety of needs and has the capacity for large scale-surveys."
Nick Evans, SurveyDigital
An extremely useful tool...
"KeyPoint is an extremely useful tool for us. It enables us to efficiently reach our client base with topics of interest and quickly analyse and report back findings."
Dee Radford, Marketing Co-ordinator, City IQ Ltd
"KeyPoint is an extremely useful tool for us. It enables us to efficiently reach our client base with topics of interest and quickly analyse and report back findings."
Dee Radford, Marketing Co-ordinator, City IQ Ltd
Emergency Services Surveys
Powerful analysis facility...
"KeyPoint's powerful analysis facility, together with its in-built ability to present findings as a series of easy-to-follow tables and graphs, makes it simple to communicate the results in a way that everyone can comprehend."
Christine Shepherd, Learning Evaluator, Derbyshire Constabulary
"KeyPoint's powerful analysis facility, together with its in-built ability to present findings as a series of easy-to-follow tables and graphs, makes it simple to communicate the results in a way that everyone can comprehend."
Christine Shepherd, Learning Evaluator, Derbyshire Constabulary
Click here to
Download our NEW survey brochure to give you all the information you need on KeyPoint.
Download our NEW survey brochure to give you all the information you need on KeyPoint.
