Speedwell Customer Testimonials - Survey Software

We provide reliable, useful products and exceptional customer service. Here's what some of our customers have to say:

Healthcare

"KeyPoint enables the Trust to quickly produce its own surveys for both internal and external use. Data analysis is very easy and being able to include free text comments is a real bonus.The software is very quick to understand and easy-to-use. The technical support is superb and the company as a whole are great to deal with, very professional and understanding of the nature of our business."
Ann Kelsey, Patient & Public Engagement Manager, Doncaster PCT

"I wanted a sound audit and survey solution, KeyPoint ticked all the boxes. We use it for our patient experience surveys, audits and consultations. This will be the main drive for patient experience."
Aaron Lasky, Quality Assurance Manager, North East Essex PCT

"KeyPoint has proved very straightforward and flexible to use. These qualities, and the availability of the Web & E-mail module for producing electronic surveys, mean that we are very keen to continue with KeyPoint for future surveys. The adaptability of the software has meant we can create and manage large scale surveys via printed copy to precisely target the local community."
Hazel Akester, Public Health Analyst, North East Lincolnshire Care Trust Plus

"KeyPoint has provided us with a comprehensive solution to assist us in capturing the voice of the patient and gaining an understanding of their needs."
William Reddy, Director, Irish Society for Quality & Safety in Healthcare

Education

"When introducing a new style exam paper we were very impressed with Speedwell's speed and quality of service, from design through to delivery. We thought it was too short a timeframe to get our ideas implemented but they turned things round for us and helped by giving us advice on what could be done and then making it a reality."

Lindsay Dalziel, Assessment Officer, College of Medicine & Veterinary Medicine
University of Edinburgh

"Using KeyPoint opens up a whole variety of areas where we can become far more responsive to our students, their families and our local community. It has exceeded our hopes in terms of the quality of work that it can do."
Keith Norman, Deputy Head Teacher, Shoeburyness High School

"Within one study, I would estimate that KeyPoint saved me 100 hours if I had had to rely solely on MS Office applications.”
Tony Forrest, St Mary's University College

"KeyPoint does exactly what it says on the box. The integration with other packages is good and the support is excellent."
Allan Ramsey, Training and Development Executive, Dundee College

"KeyPoint is very easy to use; it provides the college with an invaluable service that enables us to be more responsive to our learners in a very effective and constructive manner."
Debbie Hodges, Quality Officer, Filton College, Bristol

"KeyPoint has allowed us to achieve immediate data capture in e-format across all sites simultaneously. This has eliminated the need for paper-based surveys thus reducing our processing costs."
Gill Ritchie, Director of Quality, Adam Smith College, Fife

"I quickly narrowed down my choices of software to KeyPoint, with its integrated questionnaire design, scanning and analysis capability. It has become a vital tool in our organisation."
Rachel Kaya, Quality and Improvement Technician, Connexions Tees Valley

Local Government

"The process of designing, distributing and analysing surveys using KeyPoint and SurveyServer is very straightforward. The software is very 'user-friendly' and support is excellent."
John Husbands, Principle Research Officer, London Borough of Hammersmith & Fulham

“KeyPoint is a very useful, effective tool for producing good-looking, accessible survey forms with built-in analysis. It makes it easy for non-experts to produce good work using standard templates and standard questions that can be controlled corporately.
Pat Simpson, Communications & E-Government Manager, Cherwell District Council

"KeyPoint is an excellent piece of software that totally transforms the way we collate and evaluate data. What was a fairly lengthy and time consuming job is now a relatively short and simple process thanks to KeyPoint."
Stephen Mcllveen, Sefton Council

"KeyPoint has allowed the Road Safety Unit to develop generic survey questions, which can be adapted for specific audiences. This means we can now control every aspect of the survey process."
Wendy Howard, Road Safety Unit, Dudley Metropolitan Borough Council

"A very useful tool for carrying out effective consultation exercises... we had our best response rate ever!"
Jane Scarborough, Performance & Innovation Officer, Hart District Council

Housing

"We have KeyPoint easy to set-up and use. We especially like the easy production of questionnaires and the straightforward extraction of results. A good value for money product."
Nevil Osbourne, Director, Keniston Housing Association

"The KeyPoint scanning module provided an excellent tool for devising the survey form and, when processed, gave excellent options for reporting the findings."
Judith Harris, Castlehill Housing Association

"KeyPoint is a user-friendly software package that us enabled us to conduct effective tenant satisfaction surveys at good value for money.
Susan Page, Resident Involvement Assistant, Dominion Housing Group Ltd

"The big plus for using KeyPoint is that you only need one piece of software to deisgn the survey, record and collate the data, and produce comprehensive reports and graphs."
Hazel Egan, Suffolk Housing Society

"KeyPoint has made my life a lot easier. The ease with which I can create and manage surveys and not have to worry about the analysis and presentation once collated is a real godsend. All in all it's invaluable to my job!"
Alison Swinbank, Nottingham Community Housing Association

"Results from tenants surveys are easy to produce and in depth analysis possible. The Association now knows how satisfied its tenants are and will be able to track any changes over forthcoming years."
John Dawes, Rhondda Housing Association

"KeyPoint successfully controls and manages the collated data which in turn allows me to concentrate on producing interesting and meaningful reports."
Arfon Hughes, Gwynedd Rural Housing Enabler

Consultancy

"I have found KeyPoint to be an invaluable tool to help me achieve the results that are required by today’s modern law firms. KeyPoint has enabled us to measure clients’ feedback when we host external events. This helps us to continually improve as a successful, growing business."
Rowland Waddington, Quality Manager, Lanyon Bowdler Solicitors

"KeyPoint is an extremely useful tool for us. It enables us to efficiently reach our client base with topics of interest and quickly analyse and report back findings."
Dee Radford, Marketing Co-ordinator, City IQ Ltd

"KeyPoint was the obvious choice for SurveyDigital. Its interface is intuitive and its cost is within reach of a small company, yet the product's scope addresses a wide variety of needs and has the capacity for large scale-surveys."
Nick Evans, SurveyDigital

Emergency Services

"KeyPoint's powerful analysis facility, together with its in-built ability to present findings as a series of easy-to-follow tables and graphs, makes it simple to communicate the results in a way that everyone can comprehend."
Christine Shepherd, Learning Evaluator, Derbyshire Constabulary