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Support Checklist
Phone Support
It is advisable when making a support call to have the software running on a computer that you have access to so that queries can be dealt with step-by-step
It is preferable if you are using a machine that has email facilities
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Email Support
Remember to quote your software product and version number
Attach copies of the .res, .rst, .rsx, and .dec files associated with the problem you are experiencing, which can all be found in c:/program files/speedwell/multiquest
Describe your problem in as much detail as possible