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Use the Include() function, not "=".
This problem occurs when some Keypoint files are stored on certain network drives.
The fix involves editing the registry and should only be completed by a network administrator. Below is the registry change and a link to the Microsoft article that explains why the registry setting needs changing.
OPLocksDiabled
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MRXSmb\Parameters] >
"OpLocksDisabled"=dword:00000001
Links to Microsoft Technet:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q296264
This change will disable opportunistic locking.
If the entry isn't there then you will need to add it. You will have to re-boot after the change.
Before making this change make sure you have some files that always have this problem so you can use them to check the fix works.